Sondu for Wedding and event planners
Good fit · Connect + Schedule
Turn a long event enquiry into a properly prepared planning call.
Couples, venues and suppliers generate long, scattered conversations. Sondu centralises the enquiry and books planning calls or site visits. Expected: Less lost context and a clearer route from enquiry to retained client.
Connect organises the enquiry and Schedule offers bookable times for the discovery call, venue visit or planning consultation. Keep supplier management, budgets and contracts in the specialist system.
What does Sondu do for wedding and event planners?
For Wedding and event planners, the biggest gain comes from keeping the first question, the next action and the team handover together. Couples, venues and suppliers generate long, scattered conversations. Sondu centralises the enquiry and books planning calls or site visits. Expected: Less lost context and a clearer route from enquiry to retained client.
Where the day gets messy
The problem is rarely the work itself.
It is everything around the work: the first question, the missing details, the person who is busy, and the appointment or reservation that still has to be arranged.
- 01 · The interruption
The question arrives while somebody is already working.
Couples, venues and suppliers generate long, scattered conversations. The customer does not know that the planner is with somebody else, on site or away from the desk. They only know they are waiting.
- 02 · The missing brief
The useful details arrive in fragments.
Before anybody can help, the business may need event type, date, location, guest count, budget range, priorities and availability. When those sit across messages, screenshots and memory, the same questions get asked twice.
- 03 · The loose ending
The conversation does not become a clear next step.
The goal is the discovery call, venue visit or planning consultation. Without a direct route there, a helpful reply can still end as another promise to call back later.
A representative customer journey
From first question to a visible next step.
“We are planning a wedding for 80 guests in June. Can we book a first call?”
- Step 01 · connect.Bring the supported messages together
Website chat, email, Instagram and Facebook enter one shared queue. The planner sees what was asked, who owns it and what has already been said.
- Step 02 · schedule.Offer the correct next step
Create bookable times for the discovery call, venue visit or planning consultation. The business controls duration, availability, deposits and reminders rather than negotiating every time by hand.
- Step 03 · bothKeep the handover visible
The details needed before the next step stay attached to the customer journey, so the next person does not start from nothing.
Best product mix
Connect + Schedule earns its place here.
The recommendation follows the actual workflow, not the desire to sell the biggest subscription. Product features vary by plan, and specialist operations remain elsewhere.
Sondu Schedule
€29 / month, from
Your diary, finally working for you.
- Branded booking page on your own domain
- Deposits taken at the moment of booking, at every tier
- Email reminders, unlimited. SMS sold as credits, never bundled
- A waiting list that fills a cancellation on its own
Sondu Connect
€45 / month, from
Every message, one inbox, answered.
- Website chat, email, Instagram DMs and Facebook Messenger in one queue
- The assistant drafts in your voice, a human approves every send
- Live translation both ways, so she reads hers and you read yours
- The inbox knows the diary: her next appointment sits beside the conversation
The honest boundary
What Sondu does not replace.
Sondu helps with the front door of the service. Regulated advice, case files and professional decisions remain inside the proper specialist system.
- Expected direction
Less lost context and a clearer route from enquiry to retained client. That is a direction, not a guaranteed percentage. Compare a real period before Sondu with the same measures after it.
- How to measure it
First reply time, unanswered enquiries, clear ownership, duplicate replies and self booking rate. Then additional useful next steps × your real conversion rate × your average value.
- No invented uplift
No 37 percent, no benchmark harvested from a software blog. Just the numbers this business can verify.
Built for wedding and event planners.
Thirty days free per product, no card at signup, and free migration from whatever you are on now.